Privacy

Thank you for visiting our website. You are now visiting the website of Van der Valk Hotels & Restaurants.

This website is operated and maintained by: Van der Valk Internet B.V.
Our company address is: Stationsweg 91, Breukelen
Our postal address is: Burgemeester Burgerslaan 40A, 5245 NH Rosmalen
Our VAT-number is: NL 8128.81.862.B01

Van der Valk respects the privacy of visitors on its website. We make sure that the information made available to you is treated confidentially.  

When you visit our website...

You can visit our website without providing any information about yourself. There are situations in which we do ask information from you, for example to be able to correspond with you or to process your booking. If you wish, we can inform you about our latest and most attractive offers via our e-mail service.

How do we use your personal data?

We will at all times let you know why we need your personal data and how we use this information. Under no circumstance will Van der Valk make this data available to third parties without your express consent except:

  • To third parties called upon for your stay, such as our hotels;
  • If Van der Valk is required by law to do so;
  • If this is necessary to protect the rights of the user of Van der Valk services or the rights of Van der Valk itself.

 

 

How does Van der Valk deal with the data of my stay?

If you book a stay via our website, this data will only be used to handle your reservation as optimally as possible and to get a clear picture of any possible additional wishes you might have. This data helps us to better adjust the website and the product offer to your wishes.  

How does Van der Valk deal with data in the case of competitions and promotions?

If you respond to a competition or promotion, we will ask for your name, address and e-mail details. This data is used to perform the promotion, to notify price winners about their prize and to measure the response to the promotion.

How does Van der Valk deal with security and quality?

We protest the quality and integrity of your personal information by using the correct technological and organisational measures. This also includes that we will always meet your request for correction of inaccuracies in your personal data as quickly as possible

We collect and register your data in order to offer you optimum service and to process your booking as well as possible. If required, we inform you about our latest and most attractive offers via our e-mail service. We handle your data with the utmost care.  Under no circumstance will we provide your data to third parties. The data you supply when booking a trip, or when subscribing to the newsletter, are carefully stored in our database. If you wish to unsubscribe from our e-mail service, you can easily do so in the newsletter itself.

How does Van der Valk use social media?

We use social media to promote, improve and facilitate the hotels. There are, for example, social media plug-ins on the website. When you click on one of the buttons and register with your social media account, information is shared with your social media site and possibly shown on your social media profile so that it can be shared with others in your network.

How does Van der Valk use evaluations?

After your stay in one of our hotels, which you have reserved through us, you’ll receive an invitation to write an evaluation. If you don’t want your name to be visible you can indicate that so that your evaluation is placed anonymously. By filling out the evaluation you agree with the fact that the evaluation may be shown on relevant accommodation-information web pages, in our mobile apps, in our social media accounts and in social apps, or on the website of partners. This means that other travellers have access to information about the quality and services of the accommodation where you stayed. More information can be found in our General Terms and Conditions